Running a bed and breakfast is not as simple as it seems. Many people start a bed and breakfast in Florida and immediately charge the prices for their rooms. They have no idea how to run a bed and breakfast and keep the guests happy and satisfied. Hospitality is such a big part of owning a bed and breakfast. Hospitality is what makes a bed and breakfast successful.
In order to run a bed and breakfast successfully you need to know how to manage the hospitality. Hospitality is the main component that makes a bed and breakfast successful. Without good hospitality the business will go down like a hot potato. There are many things to consider when managing hospitality. There are also many pitfalls to avoid.
Managing And Improving Hospitality Standards
The management of the hospitality must consider the service, food, and decorations that are on the premises. They must be able to offer each of these to the guests. If the service is substandard, the guests will never stay at the business. They just won’t come back.
The next thing that the management needs to be concerned with is the quality of the food. When guests come at the bed and breakfast they expect great service. They also expect the food to be great. If the food is not up to par the guests will wonder why they paid for a vacation when they got a sub-par hotel. That will not only lose the guests but cost the business money as well.
Another thing, the management has to consider is the cleanliness of the premises. The guests should feel comfortable and welcome. If they are not clean, there will be no guests and clients. It is important for the guests to feel as if they are leaving their home to come to your establishment.
When dealing with these types of guests, hospitality is key. Make sure that your service is up to par. You need to show them that you care about them being comfortable while they are staying at your bed and breakfast. The better your service is, the more likely they will be to return and stay at your establishment.
Standards And Best Practice For Hospitality
Your service staff needs to be professional. They need to know the best way to handle each guest’s situation. Do not be afraid to spend a little extra money on quality service. This will show your guests that you care about the level of service your provide.
The way in which you advertise your business will determine the amount of customers you have. Advertising online is the best way to reach a wide audience. When you advertise online, be sure to keep it local. Only post photos of your location if you have it in local business papers.
Running a bed and breakfast isn’t an easy job. It is rewarding though. You work with some wonderful people every single day. You should enjoy the hospitality industry though. Its a different way of life which can involve hard work. However this hard work often translates into an excellent reliable form of side- income.
Rose Woofter writes about sustainable luxury and the growing trend of eco-friendly, yet lavish, travel experiences, with a focus on heritage railway carriages.
